IT support that feels like having your own IT person, without the cost of hiring one. Fixed-price IT support in Hampshire, with plain-English advice and 24/7 security monitoring.
Tony’s extensive knowledge of IT has helped me out over the years. His can-do attitude and responsiveness have proven invaluable on a number of occasions.
BITSmart’s Services offer true peace of mind for anybody serious about their businesses IT requirements and security. BITSmart are always on hand to offer support and the relevant advice/ guidance whenever needed.
BITSmart Technology have been fantastic, Tony has been with us every step of the way ensuring our IT infrastructure is fit for purpose as we grow! Can’t recommend highly enough – thank you Tony, looking forward to continuing our work with you!
Tony and BITSmart’s support for the Winchester Cancer Sanctuary has been nothing short of superb. We are a new charity and they have helped us significantly getting our tech off the ground. Nothing is too much trouble and the level of service and expertise has been world class.
This is what good networking looks like. One of our clients had an IT issue. Half a day to fix, apparently.
Tony Edwards from BITSmart Technology joins our Zoom call and 10 minutes later: fixed remotely. No site visit. No fuss. Just sorted. 10/10.
It was great working with Tony on sourcing a Contact Center Solution for our S12 Solutions business. His experience on sourcing a number of options for us to choose from through to implementation support was amazing, thanks.
Tony at BITSmart is super helpful and knowledgeable – two things you really need in IT support! He’s helped me on numerous occasions with issues which have really hampered my ability to run my business. Having someone who knows what they are doing and who is very responsive is exactly what is needed. I’d recommend Tony to anyone. Five stars every time!
Tony is just amazing with what he does! He helped with a laptop that was very important to me, got it working, made sure it was all backed up and really made me look great!
Tony knows his stuff when it comes to IT and Cyber Security and, even better, he speaks in Plain English and is patient enough to explain things more than once if you don’t understand the first way that he’s explained something. Quietly unassuming, Tony should be much prouder of his knowledge and achievements – I thoroughly recommend him to anyone who needs IT support/Cyber advice.
Tony is brilliant – fixed a lot of our IT problems, no hassle, no stress and super efficient. A true legend amongst IT professionals.
We look after your IT so you can get on with running your business. Support is remote first, so most issues are fixed in minutes over the phone or a screen share, with on-site visits when a job needs hands on.
Cyber security for Hampshire businesses: endpoint protection, email filtering, staff training and 24/7 monitoring.
When something stops working, you call or email and speak to someone who already knows your setup. Most issues are fixed remotely, often while you’re still on the phone, and we come on site across Hampshire when a job needs hands on. Everyday requests are covered too: new starters and leavers, password resets, printers, laptops and software.
We set up, migrate and manage Microsoft 365 so email, Teams, OneDrive and SharePoint work the way your business does. That includes moving you over from another provider without losing mail or files, setting up users and licences, and switching on the security settings most businesses never get round to, like multi-factor authentication. We’ll also check you’re not paying for licences you don’t use.
Every device is protected with managed endpoint security, and email is filtered for phishing and malware before it reaches your inbox. Behind that, our security operations centre watches for threats 24/7/365 and responds when something looks wrong. Because most attacks start with a convincing email, we also run practical training to help your staff spot scams.
We design, install and look after business broadband, Wi-Fi and office networks, from a single router to multi-site setups. Everything is configured securely from the start, with separate guest Wi-Fi so visitors stay off your business network. We monitor your connection and equipment, so problems are often spotted before you notice them.
We back up your data, including Microsoft 365 email and files, which many businesses wrongly assume Microsoft keeps safe for them. Backups are tested regularly so we know they’ll restore, and we agree a simple recovery plan for an outage, cyber attack or lost laptop. Available as an add-on to Managed IT.
Cloud phone systems let your team make and take business calls from the office, at home or on a mobile app, with features like call queues and voicemail to email. We also source business mobile contracts and handle the setup, so phones arrive ready to use and work with your email and security from day one.
Find out more about Cloud Communications or Business Mobile
One fixed monthly price, including our 24/7/365 security operations centre. Backup, disaster recovery and vulnerability assessments are available as add-ons.
Outsourcing your IT gives you one predictable monthly cost, someone who knows your systems, and security that’s watched around the clock.
You get direct access to an experienced IT and security specialist, not a ticket queue. Tony works across security, Microsoft 365, cloud, networks and hardware, so you get joined-up advice instead of a different answer from every supplier. We keep up with new threats and changes so you don’t have to, and flag what matters before it becomes a problem.
Employing IT staff means salaries, training, equipment and constant upskilling. Outsourcing avoids most of those costs. Our Managed IT package is a single fixed price, £60 per user per month, including our 24/7/365 security operations centre. You get predictable monthly billing that’s easy to budget for, and add-ons like backup and disaster recovery only if you need them.
Our security operations centre monitors your systems 24/7/365, so threats are spotted and dealt with even when you’re closed. We keep devices patched and up to date, and flag issues before they cause disruption. If something does go wrong out of hours, managed clients get best-endeavours help at no extra charge. Fewer interruptions, lower risk, and someone watching when you’re not.
Your business isn’t static — and your IT support shouldn’t be either. Our single support package is designed to scale effortlessly with your organisation. As you add staff, open new locations, or adopt new technology, your coverage simply adjusts based on the number of users and devices. No complicated tiers, no confusing upgrades — just flexible support that grows naturally alongside your business.
I’m Tony Edwards, and I started BITSmart in 2019 to give small businesses the kind of IT support usually reserved for much bigger companies: proactive, secure and explained in plain English. When you work with BITSmart, you deal with me directly, supported by a small team behind the scenes.
BITSmart has been named one of Britain’s Top 50 MSPs and was a winner of Theo Paphitis Small Business Sunday. I’m based in Winchester, supporting businesses across Hampshire and beyond.
Tony Edwards, founder of BITSmart
Based in Winchester, we support businesses across Portsmouth, Southampton, Winchester, Basingstoke, Romsey and Eastleigh, with on-site visits across Hampshire. Because most support is remote, we also look after clients further afield.
Book a call to find out how we can support your business with expert IT services in Hampshire.
