Areas / Southampton
IT support in Southampton
Reliable IT support in Southampton for small businesses. We’re based in Winchester, around 30 to 40 minutes away, and fix most problems remotely, so you rarely wait for help.
30–40 mins
from Winchester, on site when a job needs hands on
2 hours
our aim for replying to calls and emails on business days
90%+
of issues fixed remotely, often while you’re on the phone
£60
per user per month, one fixed price
24/7/365
security monitoring with Managed IT
local support
How our IT support in Southampton works
Because over 90% of issues are fixed remotely, being a short drive up the M3 makes little difference day to day. You call or email, speak to someone who knows your setup, and it’s usually sorted there and then. For hardware, networks and office moves, we come to you.
recent work nearby
A promotional products company in Park Gate
Fully managed IT support and backup, so the team can focus on their customers rather than their computers.
what we look after
IT services for Southampton businesses
Managed IT support
Day-to-day support from someone who knows your setup, plus monitoring, patching and new starters.
Cyber security
Endpoint protection, email filtering, staff training and 24/7 monitoring.
Backup and disaster recovery
Cloud backup included with Managed IT, plus device and server backup.
Cloud communications and business mobile
Phone systems ready for the PSTN switch-off in January 2027.
Great service from BITSmart Technology. Although what we thought would be a simple task ended up being far more complex than we initially thought, Tony was incredibly flexible and kept us up to date the whole time.
Emma Campbell, Director, etc Branding
coverage
Areas we cover around Southampton
- Southampton city centre
- Shirley
- Bitterne
- Woolston
- Portswood
- Totton
- West End
- Hedge End
- Chandler’s Ford
- Park Gate
Also covering Winchester, Portsmouth, Basingstoke, Romsey and Eastleigh.
Managed IT from £60 per user per month
One fixed monthly price, including our 24/7/365 security operations centre and Microsoft 365 or Google Workspace backup.
questions
IT support in Southampton FAQs
No, we’re based in Winchester, around 30 to 40 minutes away. Most support is remote, and we visit Southampton clients whenever a job needs it.
Yes. We support businesses across Southampton and nearby areas such as Totton, Hedge End and Chandler’s Ford.
Managed IT starts at £60 per user per month, including 24/7 security monitoring and cloud backup.
Yes. Over 90% of issues are fixed remotely, often while you’re on the phone. We come on site when a job needs hands on.