About Us

About Us & How We Can Help YOU!

Established in 2019, BITSmart Technology Ltd is a Multi Award-Winning IT support company dedicated to assisting small businesses across Hampshire & Beyond.

With a focus on staying current with the latest technologies, we aim to address the specific needs of the companies we work with.

BITSmart takes pride in its customer-centric approach, offering tailored services to enhance the efficiency of small businesses’ IT systems. The company’s skilled professionals not only troubleshoot technical issues but also proactively solve problems, allowing clients to concentrate on their core activities.

As BITSmart Technology Ltd continues to expand, its commitment to providing reliable and scalable IT support remains a cornerstone, supporting the success of small businesses throughout the UK.

Do you want to find out more about us… you can read on… or book a call with us today.

About Us, CEO Tony with Theo Paphitis from #SBS & Dragon's Den
our customers, happy, smiley people, bitsmart.tech, about us, how we work, About us

How We Help Your Business Achieve Your Goals?

At BITSmart Technology Ltd, we’re not just your typical IT service provider. We want to be your business partner, ready to tackle your IT needs head-on… because ultimately it’s not about us, it’s all about you!

Our honest assessments and strategic IT plans are all about aligning with your business goals. Whether it’s ongoing support or essential upgrades, we’ve got your back so that you can focus on growing your business while we’ve got YOUR tech covered!

Put YOUR Trust In A Local IT Support Company That Is Your PARTNER!

We’ve built lasting partnerships with many fellow Hampshire businesses. They trust us to handle their IT needs with integrity and professionalism. Our mission is simple: treat every client the way they expect to be treated. It’s the foundation of how we deliver top-notch IT services and computer support.

Now, let’s talk value. What’s it worth to your organisation to have reliable help exactly when you need it? Sometimes, it’s the difference between meeting that crucial deadline or falling short. And you know what? That translates to real pounds and pence. So, let’s keep your business running smoothly—because every moment counts!”

Our Vision:

Our vision is to is to lead in exceptional IT support, empowering businesses to thrive. We simplify technology, foster lasting partnerships, and drive growth. We innovate, prioritise sustainability, and nurture a culture of excellence. With global reach and local expertise, we want to redefine IT support for a brighter, greener future.

Our Values:

Our core values guide us in how we create respect, value our judgment, and deliver on our commitments we do this through:

  • Customer-Centric Service: We prioritise our clients’ needs and satisfaction above all else, delivering personalised IT support that exceeds expectations.
  • Integrity: We conduct our business with honesty, transparency, and the highest ethical standards, fostering trust with our clients and partners.
  • Reliability: Our commitment to reliability means our clients can count on us to be available, responsive, and consistent in delivering IT solutions.
  • Innovation: We embrace creativity and innovation, seeking out cutting-edge solutions to address IT challenges and enhance our clients’ operations.
  • Continuous Learning: We promote a culture of continuous learning, encouraging our team to stay updated with the latest technologies and best practices.
  • Security: We prioritise the security and privacy of our clients’ data, implementing robust measures to safeguard against threats and breaches.
  • Community Engagement: We are committed to giving back to the community through volunteering, charitable initiatives, and environmentally responsible practices, including sponsorship of our local Cricket Club at Sparsholt just outside of Winchester.
  • Adaptability: We remain agile and adaptable, readily embracing change and challenges to ensure our clients stay ahead in the ever-evolving IT landscape.

The BITSmart Team

Find out a bit more about us as a team.

Tony Edwards of Bitsmart Technology

Tony Edwards

Chief Everything Officer

With 15+ years in telecoms and IT, Tony founded BITSmart.tech after a career spanning mobile carriers, online sales, and tech procurement. Redundancy during COVID-19 and key encounters propelled him to start his own business.

Currently managing most aspects of BITSmart.tech, he envisions future opportunities for new IT professionals as the company grows. Beyond work, Tony enjoys cricket (where BITSmart is a minor sponsor), football, the gym, new tech, family time, and hosting The IT Smart Guy Podcast.

Kasia Edwards of Bitsmart Technology

Kasia Edwards

Finance

Kasia manages company finances, keeping Tony’s tech-buying impulses in check.

Originally from Poland, she studied bookkeeping and accountancy before moving to the UK. After 15 years with a major supermarket chain, she retrained as an AAT-qualified bookkeeper.

Alongside managing our books, she works in the finance department of a fire and security company. In her free time, she enjoys family time and relaxing with a good book.

Matthew Edwards of Bitsmart Technology

Matthew Edwards

Apprentice

Matthew is our apprentice. He helps out with our social media and photos from time to time – and is great up a ladder.

Otto of Bitsmart Technology

Otto

Chief Woof-being Officer

Otto creates a more positive and inclusive atmosphere, contributing significantly to employee wellbeing and productivity.

who is next?

Could you be next

Could you be our next recruit?

While we aren’t hiring currently. That could change in a heartbeat.